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The Story

Handmade Harmony sells bespoke paper items, vinyl-printed clothing and 3D printed products. The business had a clear USP but no roadmap for reaching customers online.

I approached this as a full brand build. Starting with identity, I defined a logo, a blue and white colour palette chosen to communicate trust and reliability, and selected Lumios Marker as the brand typeface to reflect the handmade, authentic feel of the products.

From there I profiled three distinct customer types across the 18 to 55 age range, each with different motivations for buying, which shaped every platform and content decision that followed.

The marketing strategy was built in three stages. The launch phase focused on building anticipation through a website countdown, social media account setup across Instagram, Pinterest and Facebook, and early product teasers. The maintenance phase introduced a blog, a regular content calendar and a consistent posting schedule. The promotion phase brought in targeted social media campaigns and a plan to introduce PPC advertising via Google Ads once the brand had established traction.

Budget was built into the strategy from the start rather than added at the end. I allocated around £278 per month across paid social, domain hosting and design tools, with the goal of achieving a 4x return on ad spend.